Privacy Policy
Effective Date: August 13, 2026 · Last Updated: August 13, 2026
1. Introduction
Disrupt Arcade, Inc. ("Disrupt Arcade", "Company", "We", "Us") values your privacy and is committed to safeguarding it through this Privacy Policy.
Disrupt Arcade, Inc. operates the Disrupt Arcade website and mobile application, which provide skill-based competitive gameplay, tournaments, and related entertainment features. This policy governs information collected when you use Disrupt Arcade, including:
- Leaderboards – displaying player scores.
- Matchmaking – connecting real players for competition.
- Skill-Based Cash Tournaments – skill-based games offering real-money entry and prizes, available only to users 18 or older in Eligible Locations.
This Privacy Policy applies to data collected via the Disrupt Arcade apps, our website, and communications or transactions related to them.
This policy does not apply to information collected by third parties with their own privacy practices. We recommend you review those policies before sharing information.
By downloading, registering for, or using Disrupt Arcade, you agree to this Privacy Policy. If you do not agree, do not use our services. We may update this policy from time to time. Continued use after changes means you accept them.
2. Age Restrictions
Disrupt Arcade is for adults only. You must be at least 18 years old to create an account or use cash tournaments. We do not knowingly collect personal data from anyone under 18. If we learn that we have, we will delete it. If you believe a minor has used Disrupt Arcade, contact hello@disruptarcade.com.
3. Information We Collect and How
We collect information in three ways:
- Directly from you (e.g., registration, transactions).
- Automatically when you use our apps or websites.
- From integrated third-party services (e.g., payment processors).
A. Information You Provide to Us
- Personal Identifiers: Name, email, phone, birthdate.
- Profile Data: Username, avatar, posted scores, or other in-app content.
- Gameplay Data: Scores, rankings, and performance metrics.
- Financial Information: Payment details are collected by our processors (we do not store full card numbers). We receive confirmation of deposits, withdrawals, and coin purchases.
- Identity Verification (for withdrawals): Government ID image, short verification video, IP address, device/browser details, location.
- Public Data: If you share content publicly in the app, it may be visible to others.
B. Automatic Information Collection
- Usage Data: Game history, scores, time spent, traffic data, device logs.
- Device Info: Device model, OS, IP address, browser type, mobile network details.
- Location: Real-time device location (GPS), reverse-geocoded via OpenStreetMap Nominatim, to confirm you are in an Eligible Location for cash play.
- Website analytics: First-party page views (path, referrer, user-agent) stored on our servers. See our Cookie Policy.
C. Third-Party Data Collection
These services support core features:
- Braintree (PayPal) — PayPal, Venmo, Apple Pay, and Google Pay wallet top-ups
- Apple In-App Purchase and Google Play In-App Purchase — in-app coin purchases
- Solana network / connected wallets — USDC top-ups and cashouts
- PlayFab (Microsoft) — accounts, matchmaking, coin balances, scores
- Firebase (Google) — authentication and avatar storage
- OpenStreetMap Nominatim — reverse geocoding of GPS coordinates to a U.S. state
- Cloudflare — hosting and security
- Identity verification partners, when required for withdrawals
We require these partners to use your data only for the services they provide for us.
4. How We Use Your Information
- Enable gameplay, leaderboards, matchmaking, and tournaments.
- Process deposits, withdrawals, and transactions securely.
- Verify your identity for compliance and fraud prevention.
- Confirm you are in an Eligible Location for cash play.
- Improve app functionality and user experience.
- Provide skill-based matchmaking.
- Notify you about updates, account activity, and security alerts.
- Maintain compliance with financial, tax, and legal requirements.
We do not display third-party in-app advertisements.
5. In-App Purchases and Payment Processing
Disrupt Arcade offers in-app coin purchases through Apple In-App Purchase on iOS and Google Play In-App Purchase on Android. Apple or Google collects and processes payment information directly; we receive confirmation that a purchase was completed.
Wallet top-ups via PayPal, Venmo, Apple Pay, and Google Pay are processed through Braintree (a PayPal service). Website and in-app top-ups may also use Solana USDC. Those providers' privacy policies govern how your payment data is handled.
Coins are virtual currency used for tournament entry. Cash prizes and cashouts are governed by our Terms of Use.
6. Disclosure of Your Information
We may share:
- Aggregated/anonymous data for analytics and reporting.
- Personal data with trusted partners for:
- Payment processing
- Compliance and fraud checks
- Cloud hosting and game backend services
- To comply with legal obligations.
- During mergers, acquisitions, or asset transfers of Disrupt Arcade, Inc.
- To enforce our Terms of Use.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
7. Your Rights and Choices
- Access & Correction: Request copies or corrections of your data by emailing hello@disruptarcade.com.
- Account Deletion: You may delete your account at any time through the Settings screen in the app (Settings → Delete Account) or by emailing us. Upon deletion, your access is permanently removed. We retain transaction records as required by applicable financial and legal regulations.
- Opt-Out: You may opt out of marketing by following instructions in the app or contacting hello@disruptarcade.com.
- Location: You can restrict location access through device settings. Cash tournaments require location verification.
8. California Privacy Rights (CCPA / CPRA)
If you are a California resident, you may request: (1) the categories and specific pieces of personal information we have collected about you; (2) deletion of personal information, subject to legal exceptions (including records we must keep for financial, tax, or fraud purposes); (3) correction of inaccurate personal information; and (4) confirmation that we do not sell or share your personal information for cross-context behavioral advertising. To exercise these rights, email hello@disruptarcade.com with the subject line “California Privacy Request.” We will not discriminate against you for exercising these rights.
9. Data Security
We use industry-standard security measures including SSL/TLS encryption for financial transactions, parameterized database queries to prevent injection attacks, and server-side receipt validation for in-app purchases. No system is 100% secure. Protect your account credentials and never share your password.
10. Responsible Gaming Policy
At Disrupt Arcade, we promote healthy and responsible gaming:
- Self-Exclusion: Contact us to suspend or permanently close your account.
- Spending Controls: Contact support to set deposit limits.
- Refunds: Remaining withdrawable balances will be processed upon account closure after identity verification, consistent with our Terms of Use.
- Resources: See the end of this policy and our Responsible Gaming Policy.
11. Changes to This Policy
We may update this policy periodically. Updates will be posted here with a new "Last Updated" date. Continued use of our services means acceptance of the updated policy.
12. Contact Us
Disrupt Arcade, Inc.
2750 S Alameda St, Los Angeles, CA 90058
Email: hello@disruptarcade.com
Responsible Gaming Resources
- National Council on Problem Gambling – Call 1-800-GAMBLER or visit ncpgambling.org
- Gamblers Anonymous – gamblersanonymous.org
- National Problem Gambling Helpline – Text "HELPLINE" to 233459